ABN 67 738 645 892

contact & fees



LIFELINE: 13 11 14 http://www.lifeline.org.au

SUICIDE CALL BACK SERVICE: 1300 659 467 http://www.suicidecallbackservice.org.au


Email: info@centralminds.com.au

Postal Address: PO Box 108 BULIMBA QLD

Clinic Address: The Hill Practice 

167 Gladstone Rd, Highgate Hill,  QLD 4101

Fax Number:  (07) 3112 5006

Free street parking available on Park Road West

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Fees & Rebates


COVID-19 Fee Reduction & Telehealth Services

To increase the affordability and accessibility of psychological services during the COVID-19 crisis, Dr Dawn Proctor has temporarily reduced her clinical fees:

Initial Assessment (50 mins): $200

Standard Consultation (50 mins): $175


The Government has announced that all Australians can now access medical services via telehealth to ensure continuity of support and care during the COVID-19 crisis. As of Monday 30-March-2020 clients may be able to access the following funding:


On a case by case basis Dr Dawn Proctor may be able to offer ‘no-gap’ bulk-billed telehealth services to those individuals with a current referral that makes them eligible for Medicare rebatable services from their GP or Psychiatrist e.g. Mental Health Care Plan, Eating Disorder Management Plan.

If you are due to have a GP review of your plan to access more sessions then you should be able to arrange this session via telehealth. Phone your GP or Psychiatrist to arrange this appointment. You are still able to access a maximum of 10 Medicare rebatable services in this calendar year (Jan – Dec 2020).


The majority of Private health funds have announced that clients whose fund contains cover for Psychology items will be able to access rebates for telehealth items.

Check the online calendar and make a booking here.

Standard Consultation (50 – 60 minutes)

With Medicare

For clients referred by their GP under a Mental Health Plan or by their Psychiatrist.

See your GP to find out if you are eligible.

With Private Health

Varies according to your fund and level of cover.

No GP or Doctor ‘s referral required.

Private Clients

No GP or Doctor’s referral required.

Out-of-pocket expenses to see a Clinical Psychologist
Schedule of Fees
Description Rate
Standard Consultation (50 – 60 minutes) $210
Clinical supervision session (50 – 60 minutes) $165

At Central Minds, we believe in providing an affordable service for clients by offering competitive fees. At 1 July 2018 the Australian Psychological Society (APS) recommended fee is $251 per session. Our fee schedule is outlined above.

The full cost of a session is payable at the time of the appointment and Medicare or private health fund rebates can then be processed. Please note the rebate can take 24 – 48 hours to credit your account.


Clients who are referred by their GP under a Mental Health Care Plan or who are referred by their Psychiatrist or Paediatrician can access Medicare rebates for up to 10 individual psychology sessions per calendar year (January to December).

To access Medicare rebates you will need a current Mental Health Care Plan and this will need to be obtained prior to your first appointment. The Medicare rebate under a Mental Health Care Plan from the GP is currently $126.50 (at 01 July 2019).

Private Health Insurance

Clients can also access rebates from their private health provider. We are a registered provider with most major private health funds. If you have private health insurance you may be eligible to receive a rebate but this depends on your level of extras cover. It is advisable to contact your private health provider to discuss your level of cover and the rebates you will be eligible to receive, prior to attending the appointment. Please note that you are unable to access a Medicare rebate and a private health rebate for the same session


Central Minds operate a waiting list and due to the high demand for appointments and limited clinic spots we require a deposit of $50 prior to your initial assessment. This is not an additional fee and will be taken off the cost of the first consultation when you attend and settle your invoice. Requesting a deposit is a safeguard to ensure Central Minds can cover their outgoings, in the event that new clients do not attend their scheduled appointment.

Cancellation Policy

We require 48 hours notice to reschedule or cancel any session without incurring extra fees. This policy is to ensure the appointment can be offered to clients on the waiting list. The following fees will be charged for non-attendance or cancellation with less than 48 hours notice:

Notice Period Fee
24 – 48 hours notice $100 late cancellation fee
Less than 24 hours notice Full session fee

Please note that you cannot claim Medicare or private health fund rebates on sessions that you have not attended. You are responsible for paying the fees outlined above for non-attendance or late cancellation.

We understand that occasionally an unexpected emergency or sickness may prevent you from attending your appointment. In these circumstances please call us as soon as possible to explain what has happened.

GP Referrals

Central Minds value the collaborative working relationship they share with the General Practitioners that routinely refer clients through the Medicare Better Access initiative. They aim to provide professional and timely communications regarding the progress of their clients in treatment. Clinicians will make themselves available to respond to specific requests from General Practitioners. We look forward to working with you.

What information do I need to provide to Central Minds to refer under a Mental Health Plan for individual services?
Referrals made by General Practitioners under a Mental Health Care Plan may consist of a signed and dated letter or note to the eligible psychologist, indicating that the referral is being made under the initiative. Referring General Practitioners are not required to use a specific form and/or provide the Mental Health Care Plan to the psychologist to refer patients for these services but this information is preferred.

How many individual services through Medicare can I refer a patient for in a calendar year (Jan – Dec)?
The maximum is 10 sessions, depending on individual circumstances.

How do I refer a patient for up to 10 individual services?
A psychologist referral for up to 6 treatment sessions can be made under a GP Mental Health Care Plan (Medicare Item 2715 or 2717) for General Practitioners who have completed mental health skills training accredited by the General Practice Mental Health Standards Collaboration (GPMHSC) or a GP Mental Health Care Plan (Medicare Item 2700 or 2701) for General Practitioners who have not completed mental health skills training accredited by the General Practice Mental Health Standards Collaboration (GPMHSC).

Approval for up to 4 further treatment sessions can be made under Medicare Item 2712.

“Vulnerability is the birthplace of innovation, creativity and change.

Brené Brown